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Question: My access code is not working. What should I do?


  1. Access codes have six parts separated with a dash and look similar to this:
  2. Each access code can be used only once. The access code is needed to register or add a new product.
  3. Make sure that you have not used the code already.
  4. If you have bought a second-hand book, you might need to purchase a new access code.
  5. If you continue to have issues, please contact Technical Product Support.

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