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Question: How do I retrieve my username and/or password?


  1. If you know your e-mail address and/or your username, you can request your username and password to be sent to you in an email. Click on the "Forgot your username or password?" link on the sign in page.
    Note: Email is sent to the email address used during registration.
  2. If you are in a course, your teacher can find your username and reset your password.
  3. If you cannot remember your e-mail address and/or your username or continue to have issues, please contact Technical Product Support.

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