Question: I'm getting error message when logging in "The username or password is incorrect." How do I resolve this issue?
- To retrieve your username click the "Forgot your username or password?" link on the sign in page.
- If you are in a course, your teacher can find your username and reset your password.
- If you have not received an email with your new password, please contact Technical Product Support and provide all data which you remember.
- If you cannot remember your email address and/or your username or continue to have issues, please contact Technical Product Support.