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Question: My access code is not working. What should I do?


  1. Access codes are six "words" long and will look something like this:


  2. You need to enter the dashes as you redeem your access code.
  3. Each access code can be redeemed only once.
    The access code is only needed to register. It is not needed to sign in. You will set up a username and password when you register.
  4. If you continue to have issues, please contact Technical Product Support.

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