• Print
  • Mail
  • Share

Was This Helpful? 

Question: I'm getting error message at login "The username or password is incorrect." How do I resolve this issue?

Answer:

  1. To retrieve your username (login name) or password, you can request this information be sent to you in an email. Click the "Forgot your username or password?" link on the sign in page or go to this page directly from here.
  2. If you cannot remember your e-mail address and/or your sign in name or continue to have issues, please contact Technical Product Support.

Copyright 2018 Pearson Education Limited   |   Terms and Conditions   |   Credits   |    Cookie Policy   |   My Tickets Status    |   Google Translation    |    Privacy Notice