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Question: I'm getting error message: "The access code has already been used". How do I resolve this issue?

Answer:

  1. Please make sure that you have not already registered the code yourself.
  2. Each access code can be used only once. If the code came with a used book, you may need to buy a new code.
  3. If this didn’t answer your question, click Contact Us to submit a ticket or start a live chat with one of our Technical Support Representatives.  Please include your access code in the message.

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