• Print
  • Mail
  • Share

Was This Helpful? 

Question: How do I fix the error message "This email address is already being used"?


  1. This message means that there is already an account using the entered email address.
    Note: If you wish to retrieve your user account information, please see FAQ document: How do I retrieve my username and/or password?
  2. If you wish to continue with the registration click on Continue Creating this Account.
    Note: This will create a new account using the same email.
  3. If you know your existing account information Click on Return to Sign In to enter your existing account username and password.

Copyright 2018 Pearson Education Limited   |   Terms and Conditions   |   Credits   |    Cookie Policy   |   My Tickets Status    |   Google Translation    |    Privacy Notice