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Question: I am getting a Flash error message. How do I resolve this issue?

Answer:

  1. You will need Flash Player plug-in installed on your computer to listen to audio files, watch videos, and do recording and other activities.
  2. To download the latest Adobe® Flash® Player plugin, go to: http://get.adobe.com/flashplayer and then follow the onscreen instructions.
  3. If you continue to have issues, please contact Technical Product Support.

Note: The Adobe Flash plugin is not supported on iPads and iPhones. This means that you will not be able to use the recording option on these devices.

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